Last updated: June 2026
Howard County Bikeshare is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our services.
Information We Collect
We collect information that you provide directly to us, including your name, email address, phone number, payment information, and ride history. We also collect location data when you use our app to find and unlock vehicles.
How We Use Your Information
We use your information to provide and improve our services, process payments, send ride receipts and updates, and ensure the safety of our riders. We may also use anonymized data for transportation planning and urban mobility research.
Data Sharing
We do not sell your personal information. We may share data with service providers who help us operate our business, including payment processors and cloud hosting providers. We may also share anonymized data with Howard County for transportation planning purposes.
Your Rights
You have the right to access, correct, or delete your personal information. You can update your information through the app or by contacting our support team. You can also opt out of marketing communications at any time.
Contact Us
If you have any questions about this Privacy Policy, please contact us at [email protected] or call 1-800-BIKE-HC.